Basic E-Commerce Website SLAs

Basic E-Commerce Website SLAs

E-Commerce Website (Basic) – 15+ Business Days*  


E-Commerce Website (Basic) - Process 

Before Contract Signing 

Contract Submission  

Assets 

  • Needs Assessment 

  • Template Selection 

  • Content Collection 

  • Signed Contract 

  • Deposit 

  • Content Collection Form, Assets 

  • Template Code 

  • Colour Scheme 

  • Text,  Images, Product Info, Policies 

 


E-Commerce Website (Basic) -Duration 

Day 1 

Day 2 to 4 

Day 5 

Day 6 & 7 

Day 8 to 12* 

Day 13 & 14 

Day 15 

Project Start 

Development  

Quality Assurance 

Site Design Approval 

E-Commerce Integration 

Site Approval 

Site Launch 

  • Welcome Call & Email 

  • Developer Assignment 

  • Domain Purchase 

 

  • Site Development 

 

  • Spelling 

  • Functionality 

  • Features 

 

  • Customer Approval 

  • Changes as Required 

 

  • Payment Gateway 

  • Transaction Tests 

  • Internal Quality Assurance 

 

  • Customer Approval 

  • Changes as Required 

 

  • SEO 

  • Domain Linking 

  • Google Analytics 

  • Report Scheduling 

  • Launch Email 




E-Commerce Website (Basic) - Additional Notes: 

Development will not begin unless all content needed to build the website has been submitted. Any delays in content submission or approval will delay the start of the project or final site launch. The first day begins at the Welcome Email after the contract has been accepted by Yello. Only two sets of changes are allowed when the site is sent for approval. Customer is encouraged to review the site carefully as soon as the link is received.* The time needed for bank integration varies and will be based on the desired payment solution. In most cases this will add more time to the site development process. 


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